Accounts Receivable

For Accounts Receivable, we implement customer segmentation to focus on the customers with the greatest opportunity along with a focused effort to clean up large past due receivables to maximize collections

 

Optimizing the receivable cycle

• Enhance the dispute management issue identification and data capture processes to drive immediate improvement in closure rates across the business a

• Documentation and training to all collections teams and managers on the customer segmentation and collections strategies along with continued cleanup of all remaining open invoices

• Implementation and training of formal dispute management process improvements across the collections team, with standardization of dispute reporting, escalation and resolution cycle times

• Contract and Customer Setup improvement initiatives designed to align and improve the upstream processes to reduce billing delays and disputes